Who are Plastic Pallet Experts?

We’re passionate experts within the product handling field who use our expertise to swiftly provide blue-chip companies with the correct solution. By using our knowledge across multiple sectors we drill down to the heart of any issues quickly and then provide products that solve issues within a time frame that excites our clients.

PlasticPalletExperts.com is a trading name of Anchorpoint Group Ltd  – Registered office Anchorpoint House, 2 Clashburn Close, Kinross, KY13 8GD
Company Registration Number SC519762 VAT no. 271 7169 48

and all orders and enquiries are handled by our Sister company and staff Exporta which is also a trading name of Anchorpoint Group Ltd.

What we stand for:

Our Mission

Our mission is to be the company foremost in our client’s minds whether they need the most popular products quickly or they require advice on which solution to implement.

Our Vision

Our vision is to be the type of company that stocks large quantities of popular products and moves them on swiftly by consistently improving our service offering, knowledge, and product range.

Our Values

These values have been created to help guide and inform behaviour. They are something that should be lived and breathed by our staff every day, across every action and decision we make.

1

Challenge And Prepare To Be Challenged

We Prepare for our opinions to be challenged and feel confident in respectfully challenging and questioning the opinions of others, regardless of whether they are our customers, our peers or our seniors. Doing so will strengthen our brand, our team, and our business. Only by asking questions will we get to the core of a problem which then presents us with the opportunity to solve it.

2

Listen Intently

Understanding our customers’ needs is core to our business, as, without this, we cannot possibly deliver the best work. So, we don’t just hear people, we listen intently and try to understand them. Doing so will strengthen both our relationships with customers and services to them.

3

Stand By Your Word

If we make a promise, offer to help someone or give them a guarantee, then we stand by our word, because we value integrity.

4

Communicate And Collaborate

Everything is better when we work together; so we communicate clearly and collaboratively with colleagues, partners, leaders, and suppliers. Doing this doesn’t just make us more than the sum of our parts; it makes us fast, dynamic and efficient.

5

See The Positive

No matter the role, and no matter the circumstances, we try to see something positive in everything we do; this creates opportunities and helps everyone feel happy, content and fulfilled. If someone is disheartened, we give them encouragement and help them to see their strengths.

6

Entrepreneurial Bravery

We are a team on a mission. To succeed and reach our potential, we need everyone to be forward-thinking, dynamic and proactive. If we see a potential improvement or opportunity, we don’t wait for someone else; act on it and make it happen, we act straight away.

Our Service Promise

At plasticpalletexperts.com we pride ourselves on only the best customer service. To prove this here is our service promise:

Fast Response To All Contacts To Us:

  • All calls answered within 30 seconds
  • All chats accepted within 30 seconds
  • All website enquiries responded to within 15 minutes

Quick Turnaround On All Quote Requests:

  • We aim to turnaround all standard quotes for stocked items within the hour
  • Quotes and enquires for Bespoke or bulk orders will be retuned by the end of the next working day

Fast Delivery:

  • Next day delivery on all items in stock if order placed before 4pm
  • Agreed specific delivery for other large orders
  • Free shipping/ delivery on all orders over £200

Price Guarantee:

  • We will beat any price on an identical or equivalent product

Sustainability

Plastic Pallet Experts are fully focussed on providing our customers with the most sustainable options in plastic products for distribution.

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Meet The Team

Plastic Pallet Experts are fully focussed on providing our customers with the most sustainable options in plastic products for distribution.

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FAQ’s

Plastic Pallet Experts are fully focussed on providing our customers with the most sustainable options in plastic products for distribution.

Learn More